PARTY FAQ

What days / times do you offer birthday parties?
 
Birthday parties at Freshmade NYC are offered on Saturdays and Sundays.  We are happy to host weekday parties (Monday – Friday) if they do not conflict with our schedule.  For parties on Saturdays or Sundays, we typically offer a morning time slot of 11 AM to 1 PM and an afternoon time slot of 3 PM to 5 PM.  We are able to offer custom time slots by request, please contact us to discuss.
 
What is the maximum # of children allowed to participate in the cooking party?
 
For a hands-on cooking party, we can comfortably accommodate up to 25 children at the cooking table.
 
What is the maximum # of adults allowed to attend the party?
 
We can comfortably accommodate up to 25 children and their adults as well as extra friends/family members up to 60-65 adults.  However, we feel the best parties are those with 30-35 adults or less so that the children can hear instruction from the teachers.
 
What age children are allowed to participate in the cooking project?
 
Our parties are recommended for children ages 2 to teen.  Each party is customized as per the age group.  Children under the age of 2 are not permitted to participate in cooking projects.
 
What if my child or one of the guests has a food allergy or dietary restriction?
 
Freshmade NYC caters to many allergies / dietary restrictions with advanced notice.  Please let us know how we can accommodate you, your child, and/or your guests.  Please note that we are not a nut-free facility but can provide nut-free options for your party.  Freshmade is able to offer dairy-free, gluten-free and egg-free options with advanced notice.  Last minute accommodations may not be able to be accommodated.
 
Is adult food included in my party?
 
Food for the adults is not included in the party package.  Freshmade offers some simple catering options (see here) or you are welcome to bring in outside food for your party.  Please note that Freshmade does not provide paper goods (plates, napkins, utensils, cups, etc.) for adult food/catering from outside vendors.  It is best to get these items from your caterer or bring them in yourself.  
 
Where do you recommend ordering catering from?
 
Some preferred vendors include:
 
What about adult beverages?
 
You are welcome to BYO wine and/or beer for adults.  We provide beverage cooler and ice to keep your beverages cool.  We recommend ordering from NoHo Wine & Spirits, which is located directly across the street at 639 Broadway.  PS) they offer free delivery to Freshmade!  We also love using services like Drizly.
 
What items am I not allowed to bring to the party?
 
We do not allow soft drinks/sodas (i.e. Sprite, Coca Cola, Pepsi, etc.) at Freshmade.  Seltzers and flavored sparkling waters are permitted.  We also do not allow heavily sugared juices like Hawaiian Punch.  Fresh juices and organic juice boxes are okay.  
 
Is a birthday cake included in the package?
 
No, we do not supply a birthday cake but do offer a list of suggested bakers/bakeries to work with.  You are welcome to choose from our list or find your own:
Freshmade will provide a cake stand and a cake knife.  Your party staff will cut the cake and pass it out to the kids and your guests.  Please bring any special candles you would like to use for your cake.
 
Can I have party supplies, cake, food, etc delivered to Freshmade before my party?
 
Most of the time you are welcome to have items delivered to Freshmade as early as 1 week before your scheduled party.  However, please check with us before your have something sent to ensure we have enough room to store your items and to make sure someone will be in the office to accept your delivery.  All delivered items must be pre-paid for.  If you are sending over items the day of your party, you are welcome to send deliveries as early as 1 hour before the party.  Please notify us of what is being delivered and who it is coming from.  Please provide your delivery person with the following delivery notes:  Please use the keypad from outside the building to call up to our office by dialing 012.  We will then buzz you into the lobby area of the building.  Please remain in the lobby area, a Freshmade NYC team member will meet you to escort you up to our studio.  The elevator will not run without a Freshmade team member.  Please do not take the stairs.  If you need to reach us in the studio, please call 212.475.0500.
 
Do you offer entertainment?
 
Freshmade provides a free story time or dance party part of the Freshmade experience.  We also work with many wonderful vendors that offer a wide array of entertainment options ranging from face painters to magicians to musicians and more.  You are welcome to choose entertainment from our list of suggested talent or find your own.
 
How many staff members will be assigned to my party?
 
For parties of up to 15 children, there will be 4 staff members including 1 lead teacher, 2 assistant teachers and a party manager.  For parties of up to 25 children, there will be 5 staff members including 1 lead teacher, 3 assistant teachers and a party manager.
 
I’m ready to reserve my date, now what?
 
A $250 non-refundable deposit is required to hold your party date/time.  Freshmade will issue you an invoice via Paypal for the deposit amount due or you may pay your deposit over the phone.
 
I’ve paid my deposit, now what?
 
Once we have received your deposit, our party manager will send you a confirmation email.  All party details including headcount, cooking project, add-on’s, etc are due the Wednesday before your scheduled party.
 
Can I add anything to the gift bags?
 
Yes, you are welcome to add small trinkets like stickers, pencils, erasers, and other small items to the gift bags.  Our gift bags measure 5 1/4” x 3 1/3” x 8 3/8”.  We do not allow candy to be put into the Freshmade gift bags.  If you would like to provide candy as part of your party favor, you must do so in your own favor bag.  Check out a few of our favorite party favors:
 
What time should I arrive for my party?
 
It is best to arrive about 10-15 minutes before the party with the birthday child.  If you have any items to setup we ask that you arrive no earlier than 1/2 hour before the party.  If you feel you require additional time, please call us to discuss.
 
Are there any special arrival notes we need to notify our guests of?
 
On Saturdays and Sundays you will find the front door and elevator of our building locked.  Please use the keypad from outside the building to call up to our office by dialing 012.  We will then buzz you into the lobby area of the building.  Please remain in the lobby area, a Freshmade NYC team member will meet you to escort you up to our studio.  The elevator will not run without a Freshmade team member.  Please do not take the stairs.  If you need to reach us in the studio, please call 212.475.0500.
 
What if a guest shows up to the party with a sibling?
 
If the sibling has not been accounted for in the original headcount and they wish to participate you will be charged an additional child charge.
 
Should I tip your party staff?
 
If you feel you have experienced excellent service from our staff, tips are always appreciated.  Cash tips are preferred.
 
What else can I do to help the party run smoothly?
We’re so glad you asked!  First of all, you’re here to relax and enjoy your time with your child and your guests.  We are a well-oiled machine so let our fantastic team take care of directing all the fun, serving the food and cleaning it up.  However, we do ask that you please adhere to the following rules so that we can focus on doing our job and keep our facility clean and safe:
  • please do not let children run in the kitchen area or building hallways 
  • please do not feed your child at the cooking table during the cooking activity to help reduce cross-contamination and the spreading of germs
  • please do not bring any food into the library or lounge area 
  • please encourage your guests to not attend the party if they are ill (fever, cough, colds, runny noses, etc)
 
Did we miss your question?  Is there something else you would like to discuss further?  If so, please call us at 212.475.0500 or email partymanager@freshmadenyc.com