If your child is registered for the full semester or a multi-class pack and cannot attend their regularly scheduled class during any given week of the semester, please email firstname.lastname@example.org or call 212.475.0500 to let us know. He or she is welcome to attend an equivalent, age appropriate class on any other day of the week, please call or email to make sure there is availability in the class. We allow 3 makeup classes per semester. If you are attending a one time class, we kindly ask for a minimum of 24-hours for a cancellation. We understand that things happen last minute, but ask that you please let us know you are unable to attend and we will do our best to accommodate you in rescheduling. If you “no-show/no-call” for a class you are not entitled to a credit or refund.